Resilience at work

Resilience at work

Resilience skills are much needed in the workplace where stress, uncertainty and turbulence are common experiences. Resilience is about the balance between your capacity and the challenge you’re facing. If the challenge outstrips your capacity it can tip you over into the red zone.

Some people are fortunate to be born resilient – they bounce back stronger than ever, but the positive news is that resilience skills can also be developed. You can future-proof your wellbeing. Our practical workshops offer you practical tools to develop each of the three dimensions of resilience, to enable you to bounce back from adversity, keep going during stressful times and bounce forward to higher levels of functioning. Adversity will test your resilience but it can also strengthen it so that you’re better equipped the next time around.

Positive Psychology Training offers courses and coaching for personal and professional resilience. We are based in a resilient city and can deliver courses online and face-to-face. We offer bespoke training and some ‘off the shelf’ courses that can be adapted to suit.


Resilience at Work

A half-day or full-day workshop tailored to your organisational needs.  You will gain the knowledge and tools to help you function well in difficult times, maintain your wellbeing and thrive in spite of adversity. Choose from the following elements.

  • Emotional first aid.
  • Positivity practices that help you feel well, undo the effects of stress and build resources.
  • Learn optimism to challenge pessimistic thinking.
  • The ABCDE of cognitive resilience.
  • Psychological capital: The HERO model of Hope, Efficacy, Resilience & Optimism.
  • Develop your strengths to strengthen resilience.
  • Grit and the Growth mindset.
  • Social support.
  • Body-mind practices such as breathing to stay calm.
  • Action planning.

“Thank you so much Miriam for your excellent training session on resilience as part of our team day.  It was packed full of interesting and enlightening professional insight as well as thought-provoking interactive exercises that created plenty of discussion at each table.  On the feedback forms staff overwhelmingly voted your session as the thing they particularly liked about the whole day.” Alida Turner, the Environment Agency.

Positive Psychology Training’s resilience courses can be delivered online. Below are some comments from a recent session for West Midlands Combined Authority. Please contact Miriam to discuss further. 

Miriam was very engaging from the beginning of the session and throughout, setting the scene and putting everyone at ease. Delivery of the session was perfect, informal and informative with a wealth of techniques provided in bitesize chunks making it easy for attendees to digest and apply. Participants got as much out of the session via webinar as they would have in person, if not more so as everyone was so involved. If the session had been delivered face-to-face to a group of the same size, I think that many people may have felt too shy to contribute. Feedback has been consistently positive since, I cannot recommend Miriam enough!  Louise Bown, Diversity and Inclusion Officer.

Group Feedback  An amazing session’ Thank you Miriam. All very reassuring during this current time’  ‘Really enjoyed the session and took a lot away from it’ ‘I found the session really enjoyable and interesting’ ‘I found the session really informative, I will definitely write a playlist’ ‘Found it really valuable’ ‘Thank you, some good things to try, really great session’ ‘The session was very enjoyable and valuable. I’m adding the little book of happiness to my list’  ‘Thank you so much Miriam, the session was a gift’.

Miriam Akhtar MAPP is an experienced resilience trainer, who has developed resilience programmes for a wide range of clients including senior staff at Imperial College NHS Trust in London and community healthcare workers in North Somerset. Previous clients include the Environment Agency, MOD, BBC, West Midlands Combined Authority, McCormick Foods, CABA, the Gulbenkian Foundation and design agency Pope, Wainwright & Wykes. Miriam is a past facilitator of the world-renowned Penn Resilience Program, which has been shown to halve the incidence of depression and anxiety and is being rolled out as the Comprehensive Soldier and Family Fitness Program across the American Military. She has developed delivered resilience training at the Defence Academy of Great Britain.

“A big thank you on behalf of the Defence Leadership Centre, and in particular the Intrinsic Leadership and Behaviours Team, for the Positive Psychology training you provided. It was perfectly pitched and practical. The entire team really enjoyed the training and we certainly got a lot of very useful knowledge and learning out of the sessions; and which sets us up nicely for delivering the Senior Leaders Mental Fitness and Resilience Training. Thank you for your professional approach and the way you adapted the training to meet our needs and maximise our understanding.” Commander K Santrian MA PGCE FCIPD Royal Navy, Defence Academy of Great Britain

 “Thank you Miriam for an inspiring day.  I arrived to training feeling a little preoccupied and left feeling that my thoughts were energised.  I would highly recommend you as a facilitator and would give your skills from the training day as being knowledgeable, talented, clear and easy to understand and personable. We very much look forward to continuing to work with you to so more of our staff can benefit from resilience training and positive psychology” Kemi Oladapo, Head of Learning & Development, NSCP.

Dr Chris Johnstone, one of our associate trainers, is a resilience specialist (some of these images are his) and offers resources including the online Personal Resilience in 1 hour and the book Seven Ways to Build Resilience.